Coaching For Excellence
Discover how to use coaching as a management style
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Coaching as a management style is a potent tool that can bring about enormous benefits to managers, their teams, and their organisation as a whole.
There are a few myths out there about the coaching style of management. Some of these include that it takes up a lot of time, that it can only occur in an intimate one to one setting, and that anyone who adopts this style has to be an expert in coaching.
But a management style of coaching is not about sitting in a room somewhere for hours. It is a way of managing people, an approach to management. It can be used effectively in a 1 minute interaction with a staff member at the coffee station, or in a formal meeting, and you don’t need to be a specialist. Of course you need to develop certain skills, that is a given. But the effectiveness of the coaching style lies ultimately in the ability of the manager to ask powerful questions, to listen, to challenge and to help others arrive at answers and solutions themselves.
A benefit of this style of management that is rarely highlighted is the fact that it is the best and most effective way for managers to address shortcomings and issues with staff in a way that motivates and inspires while at the same time encourages willingness, responsibility and accountability.
As managers, it means we start focusing on developing the strengths of each employee rather than focusing on tasks and results. When we do this, the results take care of themselves. How? Because when people are developing and improving, their enthusiasm, effectiveness, creativity and productivity goes up. They feel more positive, supported, happy and ultimately committed to giving back as much as they are getting.
The measure of a good manager is the success of the people they manage. When managers adopt a coaching style, we end up with a more productive working environment and a more engaged and reactive team which all filters down to the bottom line.
Adopting a coaching style means that you will create an environment where people will want to work with you. It promotes respect, makes others feel valued and creates the possibility for people to achieve higher levels of performance. How? Because coaching helps managers to make it clear to their employees what they are responsible for and at the same time gives them the space to go about it in their own way.
This course will provide you with a deep understanding of coaching as a management style and you will discover the essential cornerstones and skills of coaching. It’s about making a difference to your people on a one to one basis and enabling them to be the best they can be.
As Ralph Waldo Emerson put it, “Our chief want in life is somebody who will make us do what we can”.
Who should attend?
Managers, Team Leaders & Supervisors.Duration
2 Days (9:00 am – 5:00 pm)Course Content
- What is coaching?
- Establishing the four cornerstones of coaching
- What is the nature of the relationship between the manager and their staff?
- What are the qualities, skills and attributes of a great coach?
- The importance of self-management
- The different levels of listening skills and their development
- Questioning skills – Drawing on the creativity and capacity of staff
- How to address delicate performance issues with staff?
- Providing negative feedback in a way that is truly beneficial for staff
- Developing perception, insight and intuition
- How to remove the internal obstacles to performance
- Managing resistance
- Encouraging accountability and follow through
- Practical directions, exercises & role play
The Benefits
Having completed this course, you will- Have a deep and full understanding of how to use coaching as a management style
- Have greater courage in the implementation of the coaching process
- Be equipped to develop your coaching skills
- Have increased job satisfaction for both yourself and your people
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